My Ethnographic Research On The Restaurant Sweet Tomatoes...

When going out to eat, we don’t observe the workers of the restaurant we’re at. We become focused on our friends, our order, and even the people around the restaurant. Sure we talk with the server or smile at an employee when eye contact is made, but we never really observe how the community in the restaurants we go to are like. I want people to be informed that in order for the restaurant to be great, it all starts with its workers. These blue collar workers are the shadows when it comes to restaurant research, however they are more interesting than one would usually think. To allow people to gain more knowledge on this, I decided to do my ethnographic research on the community of restaurant workers, more specifically the community within the restaurant Sweet Tomatoes. I have been part of the community for almost three years and have been able to interact with all kinds of people that have worked there. I want people to know what goes on behind the kitchen doors and un derstand how the workers interact when the environment becomes stressful or relaxed, so they understand how the setting influences the employees. To receive the best possible outcome in this observation study, I decided to examine and write things down on days that I was off. I went in for about an hour and observed how the employees interacted with guests and each other. I frequented the restaurant on busy days as well as slow ones to convey if the pace of the restaurant also affected the employees. Instead